Last Updated: June 2026
Welcome to Mindful Mop. By booking services with Mindful Mop, using our website, or communicating with our team, you agree to the following Terms & Conditions.
1. Services
Mindful Mop provides residential cleaning services and related cleaning services as described during the booking process. Service details, pricing, and availability may vary based on location, home condition, and requested scope of work.
2. Estimates & Pricing
Quotes provided by Mindful Mop are estimates based on information supplied by the client. Actual pricing may be adjusted if the condition of the home, size of the property, or scope of work differs from what was originally disclosed.
Additional services requested during a visit may result in additional charges.
3. Payment
Payment is due upon completion of services unless otherwise agreed upon in writing.
Mindful Mop reserves the right to charge the payment method on file for completed services, approved add-ons, cancellation fees, or outstanding balances.
Returned payments, chargebacks, or declined transactions may be subject to additional fees.
4. Cancellations & Rescheduling
We understand that plans change.
Clients may cancel or reschedule service without penalty by providing at least 24 hours’ notice.
Appointments canceled with less than 24 hours’ notice may be subject to a cancellation fee of up to 50% of the scheduled service amount.
Same-day cancellations may be charged up to the full service amount at Mindful Mop’s discretion.
5. Access to the Property
Clients are responsible for providing safe and timely access to the property.
If our team is unable to enter the property at the scheduled appointment time, a lockout fee or cancellation fee may apply.
6. Quality Guarantee
Client satisfaction is important to us.
If you are dissatisfied with any aspect of your cleaning service, please notify Mindful Mop within 24 hours of service completion. We may offer a touch-up visit or another reasonable resolution at our discretion.
Refunds are not guaranteed and are evaluated on a case-by-case basis.
7. Safety & Working Conditions
Mindful Mop reserves the right to refuse or discontinue service if conditions are deemed unsafe, hazardous, unsanitary beyond normal cleaning expectations, or if aggressive behavior, illegal activity, or dangerous animals are present.
8. Damage & Claims
While our team exercises care and professionalism, accidents can occasionally occur.
Any claims regarding damage or breakage must be reported within 48 hours of service completion.
Mindful Mop is not responsible for:
Pre-existing damage
Normal wear and tear
Improperly installed fixtures or items
Items not secured or mounted correctly
Valuable items not disclosed prior to service
9. Pets
We love pets; however, clients are responsible for ensuring pets are secured if they may interfere with cleaning activities or create unsafe working conditions.
10. Website Use
All content on this website, including text, logos, graphics, images, and branding, is the property of Mindful Mop and may not be copied, reproduced, or distributed without written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Mindful Mop’s liability for any claim arising from services provided shall not exceed the amount paid for the specific service giving rise to the claim.
Mindful Mop shall not be liable for indirect, incidental, consequential, or special damages.
12. Changes to These Terms
Mindful Mop may update these Terms & Conditions at any time. Updated terms will be posted on this page and become effective immediately upon posting.
13. Contact Information
Questions regarding these Terms & Conditions may be directed to:
Mindful Mop
Email: hello@mindfulmop.com
Phone: 480-415-6056